see below and start from the bottom message, i will contact o2 but i am even more confused now.
Dear Mr Burns
Thank you for contacting Nokia Helpline.
Regarding your enquiry about Truetones on your Nokia phone, I can confirm that your phone is compatible with suitable Truetones.
Regarding your error message 'subscribe to packet data first', please contact your network provider for assistance.
If you should have further questions or suggestions please feel free to contact us anytime.
With best regards
Your Nokia Helpline
[THREAD ID:1-ZUHYT] This response has been given based on the information you have provided us. The response is provided for general information purposes only. It is intended, but not promised or guaranteed to be accurate or complete, and it does not constitute any binding commitment.
To ensure proper handling, please continue to use the current subject line.
-----Original Message-----
From: *** Email address is removed for privacy ***
Sent: 10/01/2006 17:14:24
To: *** Email address is removed for privacy ***
Subject: Subject Tones, graphics, or games
I have only ever contacted nokia help on 2 occassions and both times I have felt fobbed off. Now why cant you answer if the phone is compatable to Trutones, and what does this SUBSCRIBE TO PACKET DATA FIRST mean. I am getting nowhere with this and it is driving me to distraction, o2 have been of little help and now I feel let down by you, surely it cant be that difficult a question. Can it?????
David Burns
-----Original Message-----
From: *** Email address is removed for privacy *** [mailto:*** Email address is removed for privacy ***]
Sent: 10 January 2006 16:57
To: David Burns
Subject: RE: Subject Tones, graphics, or games[THREAD ID:1-ZR9SN] [T20060110009YS010Z1148306]
Dear Mr Burns
Thank you for contacting Nokia Helpline.
With regard to your email concerning your Nokia 6030, please note that for assistance with this query we would advise you to contact O2 for further information on this transaction.
If you should have further questions or suggestions please feel free to contact us anytime.
With best regards,
Your Nokia Helpline
[THREAD ID:1-ZR9SN] This response has been given based on the information you have provided us. The response is provided for general information purposes only. It is intended, but not promised or guaranteed to be accurate or complete, and it does not constitute any binding commitment.
To ensure proper handling, please continue to use the current subject line.
-----Original Message-----
From: *** Email address is removed for privacy ***
Sent: 10/01/2006 09:24:23
To: *** Email address is removed for privacy ***
Subject: Subject Tones, graphics, or games
[Country: United Kingdom] [Language: English]
[Permission to Email: no] [Permission to SMS: no] [Permission to Letter:
no
] [Permission to Phone: no]
[First name: David] [Last name: Burns]
[Street address: Blakes Way]
[ZIP: BN236EN] [City: Eastbourne]
[Email address: *** Email address is removed for privacy ***]
[Landline: +4444] [Mobile: +447729305556]
[Phone model: Nokia 6030] [IMEI: ]
[CID: ]
[Contact topic: Tones, graphics, or games]
[Message: I am having trouble downloading Truetones from the o2 web
site, t
he phone is on pay and go tariff and i have been charged £3.50 for the
To
ne . I keep gettin a message saying subscribe to packet data first. I
have
had all the MMS settings wap settings and gprs settings enabled . Can u
ple
ase advise as to the compatability of the phone to this type of tone as
the
02 web site give the impression that True tones should be ok. I am
going r
oun in circles with this and i am getting conflicting info from online
web
site and o2 shop as to whether this phone accepts true tones. any advice
wo
uld be appreciated.
Thanks
David Burns]
[Operator: O2]
[Operating system: ]